I gladly accept returns and refund
- We will only accept returns and refunds for incorrect/defective items.
- Products must be returned in their original condition.
- Kindly contact our customer care team at Instagram about this issue with your Order Number and a picture of the incorrect item or the defective area within 3 working days upon receiving your order and we will reply to you within 1 working day. Kindly ship the item back to us within 7 working days after receiving confirmation from us.
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Items on sale
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customer Service
Instagram Direct Message(DM) @cein.goods
Email: hello@ceingoods.com